Testimonials

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Here's what our satisfied customers are saying about us:

Mark has worked with our family through several transactions with our family first with our father and then with my brother and I. He has earned and maintained our trust through out the years and is a committed real estate agent for buyers and sellers. His knowledge,integrity and timely follow through during the transactions made our transactions as smooth as they could be even when working at times from a distance. His use of technology eased the signing of documents and gave a visual listing that attracted buyers. I highly recommend him to prospective buyers and sellers as his positive work ethic and personal attention to his clients has earned our respect.

Mark did a fantastic job selling my house! The house was somewhat tricky, on a busy road, next to a commercial property, with long term tenants. Mark worked with us for months the get the house prepared prior to making the listing live, he coordinated a professional photographer and various tradespeople for repairs/improvements. Once the listing was live, Mark was respectful of our tenants, gave us honest and helpful feedback on showings, helped us negotiate our offer once it was received, and remained highly communicative with all parties all the way through closing. Mark was always upbeat, professional, and available to answer any questions. I highly recommend Mark for your next real estate transaction!

Mark is one of the most highly skilled realtors I have worked with, and you see it with his advocacy skills, promptness, knowledge of the property and communication skills. He helped sell my 1860 house in Northampton, and did a lot of work helping and advising me to get it 'show ready.' He even took out his chain saw to take down a tree limb and cut back several shrubs. Often, he would sweep before potential buyers came to visit. He was available for every showing, and answering their questions. Mark hosted several open houses, and brought flowers. It's these qualities that you want in a realtor, who see beyond the commission and really care about the property and the interests of their clients. High marks for Mark.

I purchased a home that Mark listed in 2012, and the process could not have been easier. (Later I learned how much work he had done to prep the house, and was even more impressed.) In 2019, I listed and successfully sold a house with Mark as the selling realtor. It was a challenging setup for several reasons, and he was patient, helpful, and supportive throughout. I particularly appreciated his flexibility when conditions changed, and his practice of remaining in regular contact, even when progress was slow

Mark was very helpful in helping us decide on when to put our property on the market, and arrive at a listing price, and understand how much to clean out the property, as we were offering to sell it furnished, if desired. We sold our property in January, at a time when we were going to be out of state, and were not planning to return to the area while it was on the market or for the closing. Mark took care of a lot of little final details that were really above and beyond what was required, or what services real estate agents usually provide. In addition, he was always very pleasant, helpful and respectful in our dealings with him, and with the process. Our property sold very quickly in the middle of the New England winter, thanks to Mark’s expertise.

Mark was great to work with start to finish in the process of selling our condo. He talked us through our best options, helped us stage the house beautifully, and timed the listing in a way that generated multiple offers above list price within the first weekend. Our sale turned out to be extra complicated due to factors outside anyone's control, and Mark repeatedly went above and beyond to work with us, make sure we had what we needed, and ultimately got us a great price (above list price) for our home. He stuck with us and was always, always responsive, clear, available, and communicative. We felt he had a great sense of the overall landscape of the market, and the process, which made us feel reassured as we made important decisions along the way. We highly recommend Mark!

Mark Carmien was the ideal agent to help us both purchase our new home and sell our old one. A tireless advocate and insightful adviser, Mark was always a step ahead, ready with solid information and steady guidance. We had worked with other agents in the past, and they always left us with a sense of doubt. With Mark, it was 100% clear that we were in the best possible hands. Not only did he bring the requisite knowledge, experience and connections, but he also proved creative, sensitive, and trustworthy. In Mark we had a stalwart champion as both sellers and buyers. He made a notoriously stressful experience a real joy, and we could not recommend his services more highly.

Shelly is a very competent and thorough real estate agent. She is very professional. She helped with every detail regarding the purchase of our home and did a wonderful job. She is very conscientious and made sure that every detail was tended to. We highly recommend Shelly Hardy for your next Real Estate purchase.

Shelly was a pleasure to work with. I would use her services again in a heartbeat!

Shelly is a very competent and thorough real estate agent. She is very professional. She helped with every detail regarding the purchase of our home and did a wonderful job. She is very conscientious and made sure that every detail was tended to. We highly recommend Shelly Hardy for your next Real Estate purchase.

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