Testimonials

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Here's what our satisfied customers are saying about us:

At the beginning of the year, I needed to buy a house quickly, and Julie Held was recommended to me by a good friend. Julie was responsive, insightful, professional, caring, and efficient - and helped my find a great house in a hurry. An excellent experience all around.

23 July 2023, 17:36 PM

I am a lawyer in Northampton Mass. My real estate practice includes the four western counties of Massachusetts. I have worked with Kate Iles in her representation of both buyers and sellers for more than ten years. Kate (Iles) is professional and personable. Her closings go off without a hitch. I frequently refer my best clients to her. She and her new office Maple and Main Realty are a great asset to the real estate business. 

 

"Kate knows a house is yours before you do." This is how Kate Iles was described to me when we were looking for a realtor, and this is how I have described Kate to friends and family who are now looking for homes with her help! She is an invaluable resource. As a local, she knows the area intimately--who grew up in which house, who your potential new neighbors are, where the best place is to do or buy anything. She is funny, direct, and smart--house hunting is a pleasant experience with her. She is very honest about possible problems with a property and never declares that anything is perfect. I, however, will say that she found a house that is perfect for us!

 

Kate Iles helped us buy the house and four years later helped us sell the house. Her knowledge on the local market and also what buyers were looking for was extremely helpful. Kate was able to book many showings on our house and when the right buyer came about negotiated in our best interest. In the end we got exactly what we were hoping for for price and the timeline of events that followed were smooth. Kate was also responsive to our many questions thorughout the process and also kept us well informed about what was happening. We would highly recommend working with Kate Iles!
Ater talking with two other realtors who were not helpful in terms of understanding what I was looking for, I was fortunate to come in contact with Kate Iles. She was a breath of fresh air, spent considerable time listening to me and worked with me, first by telephone and email and later in person, in finding a condo that was perfect for my needs. She went way beyond what one might expect, and was most helpful in helping me to relocate from the midwest to South Hadley, MA. I highly recommend her.
Julie Held was great to work with. She is extremely patient and knowledgeable about the area. She was always in contact with us to let us know about any properties that met the criteria we were looking for, and it was always easy to set up appointments to view houses or to meet with Julie to discuss anything that we needed to. We were never pressured to settle on something and we kept searching until we were 100%satisfied with the house. It was truly a pleasure working with Julie Held, and she would be our first choice if we had to do it all over again.
Julie Held was an absolute joy to work with. It was a tough year and a tough market at the time I put my condo on the market. But, she was very positive about my place's potential, and I am happy she stayed by my side all the way. Thank you very much, Julie!
Julie Held was on our side throughout our transaction to purchase our first home. We were very impressed with knowledge and professionalism. Here are some of the highlights: - Quick to respond and easy to reach throughout a variety of communication mediums. - Very detailed knowledge of homes in our price range (250-350k) in our area; and what a given house should be worth. - A good listener. - Great negotiator. Helped craft an offer that was beat out competing offers and also got more concessions from the seller during post-inspection negotiations. - Well-versed in the details of the transaction and a good guide for us. - Willing to come open the house repeatedly to allow contractors in to do estimates. - Took our interests and concerns to heart and made the overall process simpler and more pleasant.

My wife and I highly recommend her!
Julie Held is absolutely fantastic at what she does. I had a house in mind I wanted to buy, looked over reviews on Zillow, and decided to go with Julie Held. She was very responsive in my request and stayed in touch with me closely every step of the way. From the very beginning she outlined the process needed for me to buy the house. At each step she reminded me of what I needed to do in order to avoid any problems. 

She is very friendly and knows the area well. She has great references and everyone she works with spoke very highly of her. She recommended several local businesses, banks, lawyers, etc that we were able to review and use throughout the process. We took every one of her recommendations without any hiccups or regrets. She was in contact with the mortgage lender and lawyer with updates that enabled everyone involved to remain on the same page.

I recommend Julie Held without exception. She is the ultimate professional. She is nonjudgmental, understands how to relate to people, and makes you feel at home with the process of buying your home.
Julie Held did an outstanding job in helping us sell our house in a challenging real estate market. From providing guidance on how to prepare the property for sale, to marketing the house on the internet, in local media and through an open house, she knew just what to do. Her extensive experience and local knowledge were real strengths. She was always accessible when we had questions and was excellent in communicating with us over the course of the showings, offers and closing. Her personality was very pleasant and professional. I would not hesitate to recommend Julie Held to anyone selling a home in the Northampton area.
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