Why Work With Us?

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Here's what our satisfied customers are saying about us:

Julie did a wonderful job from start to finish. We felt that she listened carefully to our needs and responded to them effectively. This is especially notable given that we lived out of state, and as a result, many of our interactions took place by telephone and email. 


"From start to finish, Julie guided us in the process of selling our house. She was highly organized, reliable, responsive, positive, honest and savvy about the local market. She provided a clear and direct assessment of why our house hadn't sold the first time on the market (not easy feedback to  receive but it was honest and served us well). She texted us with timely updates. Her decades of experience in the field provided useful access to resources such as carpenters, painters, smoke detector 'fixer-uppers', etc. Selling a house that has been a family home can be emotionally stressful and Julie was relational, practical and professional. We recommend her without a single reservation!" M. Babbott

"Working with Julie was a pleasure. She is friendly, down-to-earth, and incredibly responsive. We relocated to the Pioneer Valley and she made the process as smooth as possible for us. She is a longtime realtor who lives locally, and it shows. She had a number of helpful, "insider" recommendations when we were viewing listings, negotiating, closing, and getting settled in our new home."

"We have had multiple great experiences with Julie Starr. First, with a house that had problems upon inspection that ended up not being the right fit for us. Ultimately, she helped us buy a house we absolutely love, and was always there to answer our questions and guide us through the process. We also recommended Julie to our family when they moved to the area, and she recently helped them purchase their first home. There simply aren't enough stars for us to give — Julie goes above and beyond."


Mark Carmien handled both the purchase of our new home and the sale of the old one. In both transactions he was very energetic, on top of all the details. Our lawyer commented appreciatively on his "attentiveness," steering even inexperienced people to the correct procedures. Most admirably, when our first home was slow to sell, he really put himself into it, scheduling extra open houses, even rounding up furniture and decorations to make it more attractive, and bringing them in his truck, since our moving out had left the place rather bare. He had a good sense of the prevailing market, of good timing, and in general of what would work and what wouldn't. We highly recommend him to other buyers and sellers.   – Tom Derr and Linda Vincent

Mark Carmien helped me buy the house of my dreams. Better than my dreams. We met at an open house he was giving for another house - I ate all his cookies and gave him a hard time - and then he graciously helped me find and buy the perfect house - quiet and beautiful. We are neighbors with Mark and, in addition to being a wonderful and very helpful broker he is also a lovely neighbor. I could not recommend him more highly. And - in addition to all that he guided me in the negotiations and prevented me from going too high too soon. So we got the house for less than I was ready to pay - and then he put us in touch with the ideal g/c to do the renovations - a lovely man named Hobie Iselin - whom I also recommend most highly for anyone considering doing work after the house purchase.     – Jim P.


I was impressed with Mark Carmien's knowledge of the market and his attention to detail. He provided me with a number of good suggestions for preparing my house for sale to increase my chances of getting top dollar. He had a proven strategy which in the end led a viable offer within two weeks! I would highly recommend Mark to anyone in the Pioneer Valley looking to sell their home.   – Anne Bourbeau

Mark Carmien was referred to us by good friends who had a great experience with him. Some of the things that make Mark stand out is he is very detail-oriented, incredibly knowledgable about homes, and in tune to the needs of his clients. We were selling our home and looking for a new house, which can be a very stressful process, but Mark took us through each step with care. He had lots of suggestions and recommendations for making things happen both on the selling and buying end of things and that made all the difference. If you are looking for a realtor who is attentive, smart, and great to work with, Mark is your guy.   – Sandra and Brett Costello

Mark Carmien made this process very understandable and he has an incredible grasp of the housing market. This was our second time buying a home but it was a night and day experience due to Mark's expertise and command of the process. Mark worked very hard for us on all fronts to ensure we got exactly what we wanted. Looking back I am very happy that we chose to work with him and would do it again in a heartbeat!     - Dave and Ellyn Catrambone

Julie was so responsive and helpful. She answered all of my calls and emails within minutes and helped the whole process go smoothly.
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