Testimonials

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Here's what our satisfied customers are saying about us:

At the beginning of the year, I needed to buy a house quickly, and Julie Held was recommended to me by a good friend. Julie was responsive, insightful, professional, caring, and efficient - and helped my find a great house in a hurry. An excellent experience all around.

23 July 2023, 17:36 PM

Julie did a wonderful job from start to finish. We felt that she listened carefully to our needs and responded to them effectively. This is especially notable given that we lived out of state, and as a result, many of our interactions took place by telephone and email. 

 

I can't recommend Julie highly enough. We were new to the valley, and Julie gave us such excellent guidance. With her help, we found the perfect place (town, neighborhood, house) for our family. We absolutely love our home, and would not be here without her. 

Working with Julie was a pleasure. She is friendly, down-to-earth, and incredibly responsive. We relocated to the Pioneer Valley and she made the process as smooth as possible for us. She is a longtime realtor who lives locally, and it shows. She had a number of helpful, "insider" recommendations when we were viewing listings, negotiating, closing, and getting settled in our new home.
 

"From start to finish, Julie guided us in the process of selling our house. She was highly organized, reliable, responsive, positive, honest and savvy about the local market. She provided a clear and direct assessment of why our house hadn't sold the first time on the market (not easy feedback to  receive but it was honest and served us well). She texted us with timely updates. Her decades of experience in the field provided useful access to resources such as carpenters, painters, smoke detector 'fixer-uppers', etc. Selling a house that has been a family home can be emotionally stressful and Julie was relational, practical and professional. We recommend her without a single reservation!" M. Babbott

I am a lawyer in Northampton Mass. My real estate practice includes the four western counties of Massachusetts. I have worked with Kate Iles in her representation of both buyers and sellers for more than ten years. Kate (Iles) is professional and personable. Her closings go off without a hitch. I frequently refer my best clients to her. She and her new office Maple and Main Realty are a great asset to the real estate business. 

 

"Kate knows a house is yours before you do." This is how Kate Iles was described to me when we were looking for a realtor, and this is how I have described Kate to friends and family who are now looking for homes with her help! She is an invaluable resource. As a local, she knows the area intimately--who grew up in which house, who your potential new neighbors are, where the best place is to do or buy anything. She is funny, direct, and smart--house hunting is a pleasant experience with her. She is very honest about possible problems with a property and never declares that anything is perfect. I, however, will say that she found a house that is perfect for us!

 

Kate Iles helped us buy the house and four years later helped us sell the house. Her knowledge on the local market and also what buyers were looking for was extremely helpful. Kate was able to book many showings on our house and when the right buyer came about negotiated in our best interest. In the end we got exactly what we were hoping for for price and the timeline of events that followed were smooth. Kate was also responsive to our many questions thorughout the process and also kept us well informed about what was happening. We would highly recommend working with Kate Iles!
Ater talking with two other realtors who were not helpful in terms of understanding what I was looking for, I was fortunate to come in contact with Kate Iles. She was a breath of fresh air, spent considerable time listening to me and worked with me, first by telephone and email and later in person, in finding a condo that was perfect for my needs. She went way beyond what one might expect, and was most helpful in helping me to relocate from the midwest to South Hadley, MA. I highly recommend her.
Julie Held was great to work with. She is extremely patient and knowledgeable about the area. She was always in contact with us to let us know about any properties that met the criteria we were looking for, and it was always easy to set up appointments to view houses or to meet with Julie to discuss anything that we needed to. We were never pressured to settle on something and we kept searching until we were 100%satisfied with the house. It was truly a pleasure working with Julie Held, and she would be our first choice if we had to do it all over again.
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