Testimonials

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Here's what our satisfied customers are saying about us:

 

Shelly was a pleasure to work with. I would use her services again in a heartbeat!

 

David Albert

 

We cannot imagine finding a more wonderful person to work with than Mark Carmien. First, Mark listened to our needs and wishes very well, and he worked doggedly to find us a home in Northampton that met our goals. He ended up finding us a home that exceeded our expectations--we are so happy in our new house. Second, Mark genuinely cared about US and not just about making a sale. He patiently showed us as many homes as we needed so that we could refine our preferences and eventually find the perfect home. He also helped us find contractors and vendors that we needed both before and after the sale. Finally, Mark was warm, attentive, professional, caring, and determined from the first day we met him until our closing to take care of us and make sure everything went smoothly. He made the process feel comfortable, positive, and fun.  - Amy Stein

Shelly is a very competent and thorough real estate agent. She is very professional. She helped with every detail regarding the purchase of our home and did a wonderful job. She is very conscientious and made sure that every detail was tended to. We highly recommend Shelly Hardy for your next Real Estate purchase.

L&B

"We have had multiple great experiences with Julie Starr. First, with a house that had problems upon inspection that ended up not being the right fit for us. Ultimately, she helped us buy a house we absolutely love, and was always there to answer our questions and guide us through the process. We also recommended Julie to our family when they moved to the area, and she recently helped them purchase their first home. There simply aren't enough stars for us to give — Julie goes above and beyond."

 

Mark Carmien handled both the purchase of our new home and the sale of the old one. In both transactions he was very energetic, on top of all the details. Our lawyer commented appreciatively on his "attentiveness," steering even inexperienced people to the correct procedures. Most admirably, when our first home was slow to sell, he really put himself into it, scheduling extra open houses, even rounding up furniture and decorations to make it more attractive, and bringing them in his truck, since our moving out had left the place rather bare. He had a good sense of the prevailing market, of good timing, and in general of what would work and what wouldn't. We highly recommend him to other buyers and sellers.   – Tom Derr and Linda Vincent

I've worked with Julie Held both buying and selling a house. She's patient, professional and has a wealth of inside knowledge about the market and neighborhoods. Moreover, Julie makes what can be a stressful process easy and often fun. I never felt pushed to accept something I didn't like about a property, as I had felt in my work with previous agents. Julie stayed positive as we moved on to the next property. And on the selling side, Julie handled everything smoothly and efficiently, from the open house for agents to the detail work of meeting the buyers requests for fixes and finding people to help up pack up and move. I wouldn't think of making a move ( property-wise) without her!!!
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Mark Carmien helped me buy the house of my dreams. Better than my dreams. We met at an open house he was giving for another house - I ate all his cookies and gave him a hard time - and then he graciously helped me find and buy the perfect house - quiet and beautiful. We are neighbors with Mark and, in addition to being a wonderful and very helpful broker he is also a lovely neighbor. I could not recommend him more highly. And - in addition to all that he guided me in the negotiations and prevented me from going too high too soon. So we got the house for less than I was ready to pay - and then he put us in touch with the ideal g/c to do the renovations - a lovely man named Hobie Iselin - whom I also recommend most highly for anyone considering doing work after the house purchase.     – Jim P.

 

Julie was so responsive and helpful. She answered all of my calls and emails within minutes and helped the whole process go smoothly.

Mark Carmien worked with us not only to sell our condo, but to buy our future home. He was extremely patient in both processes and took the time to explain all details of buying and selling. He was always available to answer any questions, and more than willing to seek out ones he did not know. We felt that Mark was a vital piece of this very complicated process and could not have done it without him. We have recommended Mark to all of our family and friends in the area who are in the market to buy or sell as he is the best asset to have on your team when making these huge decisions. I would not hesitate to welcome Mark into your home as his knowledge, honesty, and integrity will put your mind at ease during this process.   – Barrett and Meg

Aside from being a pleasure to be in the company of, Julie Starr has been a real advocate for my interests, responsive to every nuance and detail of the purchase process with an intent toward making the transaction as smooth, complete and trouble free as possible. Recommendation: Top.
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