Testimonials

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Here's what our satisfied customers are saying about us:

Ater talking with two other realtors who were not helpful in terms of understanding what I was looking for, I was fortunate to come in contact with Kate Iles. She was a breath of fresh air, spent considerable time listening to me and worked with me, first by telephone and email and later in person, in finding a condo that was perfect for my needs. She went way beyond what one might expect, and was most helpful in helping me to relocate from the midwest to South Hadley, MA. I highly recommend her.

Mark Carmien was the ideal agent to help us both purchase our new home and sell our old one. A tireless advocate and insightful adviser, Mark was always a step ahead, ready with solid information and steady guidance. We had worked with other agents in the past, and they always left us with a sense of doubt. With Mark, it was 100% clear that we were in the best possible hands. Not only did he bring the requisite knowledge, experience and connections, but he also proved creative, sensitive, and trustworthy. In Mark we had a stalwart champion as both sellers and buyers. He made a notoriously stressful experience a real joy, and we could not recommend his services more highly.

I am a first-time homebuyer and Shelly helped me find my perfect home! She was there for me every single step of the way, and was knowledgable and experienced to answer all of my questions and clarify my confusions (and there were a lot of them!). I would recommend Shelly's expertise and enjoyable company to anyone who wants a positive experience in real estate!!!

 

t e e g

Mark found a buyer for me in very short order, helped negotiate a fair price and moved the sale through very quickly. I would highly recommend him and his team

Kate Iles helped us buy the house and four years later helped us sell the house. Her knowledge on the local market and also what buyers were looking for was extremely helpful. Kate was able to book many showings on our house and when the right buyer came about negotiated in our best interest. In the end we got exactly what we were hoping for for price and the timeline of events that followed were smooth. Kate was also responsive to our many questions thorughout the process and also kept us well informed about what was happening. We would highly recommend working with Kate Iles!
Julie Held was on our side throughout our transaction to purchase our first home. We were very impressed with knowledge and professionalism. Here are some of the highlights: - Quick to respond and easy to reach throughout a variety of communication mediums. - Very detailed knowledge of homes in our price range (250-350k) in our area; and what a given house should be worth. - A good listener. - Great negotiator. Helped craft an offer that was beat out competing offers and also got more concessions from the seller during post-inspection negotiations. - Well-versed in the details of the transaction and a good guide for us. - Willing to come open the house repeatedly to allow contractors in to do estimates. - Took our interests and concerns to heart and made the overall process simpler and more pleasant.

My wife and I highly recommend her!

 

Shelly was a pleasure to work with. I would use her services again in a heartbeat!

 

David Albert

 

We cannot imagine finding a more wonderful person to work with than Mark Carmien. First, Mark listened to our needs and wishes very well, and he worked doggedly to find us a home in Northampton that met our goals. He ended up finding us a home that exceeded our expectations--we are so happy in our new house. Second, Mark genuinely cared about US and not just about making a sale. He patiently showed us as many homes as we needed so that we could refine our preferences and eventually find the perfect home. He also helped us find contractors and vendors that we needed both before and after the sale. Finally, Mark was warm, attentive, professional, caring, and determined from the first day we met him until our closing to take care of us and make sure everything went smoothly. He made the process feel comfortable, positive, and fun.  - Amy Stein

Shelly is a very competent and thorough real estate agent. She is very professional. She helped with every detail regarding the purchase of our home and did a wonderful job. She is very conscientious and made sure that every detail was tended to. We highly recommend Shelly Hardy for your next Real Estate purchase.

L&B

"We have had multiple great experiences with Julie Starr. First, with a house that had problems upon inspection that ended up not being the right fit for us. Ultimately, she helped us buy a house we absolutely love, and was always there to answer our questions and guide us through the process. We also recommended Julie to our family when they moved to the area, and she recently helped them purchase their first home. There simply aren't enough stars for us to give — Julie goes above and beyond."

 

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